Privacy Policy for Butler Communities LLCEffective Date: 10/28/2025
‍Last Updated: 03/13/2026

Thank you for using our services. We value your privacy, and this policy outlines how we collect, use, and protect your data.

‍1. Information We CollectMobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms, we may collect your phone number to send and receive text messages.SMS Opt-In Information: When you provide your phone number and consent to receive text messages, we collect that consent record including the date, time, and method of opt-in. This information is used solely to manage your communication preferences.Cookies & Tracking Technologies: Our website may use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our site. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

‍2. How We Use Your InformationWe use your data to:Deliver text messages and updates related to our servicesImprove our services and user experienceRespond to your inquiries and provide customer supportSend promotional offers, alerts, and communication about community news, urgent notifications, and events

‍3. SMS Opt-In — Details & ConsentBy providing your phone number and checking the SMS consent box on our forms, you agree to receive text messages from Butler Communities LLC. Message types may include:Community notices and maintenance alerts (non-marketing)Promotional updates about housing availability, events, and community tipsMessage frequency varies — up to 4 messages per month per campaign. Message and data rates may apply.To opt out at any time, reply STOP to any message. For assistance, reply HELP. You may also contact us directly at admin@butlercommunities.com.

‍4. Data Security & No-Sharing Policy for SMS Opt-InsWe do not sell, rent, share, or disclose your personal information to third parties for their own marketing purposes.Important: Your phone number and SMS opt-in consent will not be shared with any third party or affiliate for SMS marketing purposes. This data is used exclusively by Butler Communities LLC to communicate with you directly. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

‍5. Opt-OutYou can opt out of our messages at any time by replying "STOP" to any message. Reply "HELP" for more information. Opt-out requests are processed immediately and you will receive one confirmation message.

‍6. Contact UsFor questions or concerns about your data or this policy, please contact us:Butler Communities LLC8 S Michigan Ave Ste 2220, Chicago, Illinois 60603Phone: 616-727-8427Email: admin@butlercommunities.com
‍7. CTIA ComplianceOur SMS program complies with CTIA Messaging Principles and Best Practices and all applicable carrier guidelines. To report concerns or violations, contact us using the information above.

‍8. Changes to PolicyWe may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated version on our website or through other means. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.